Customer Stories

Pandora Jewelry LLC

Pandora with Microsoft Dynamics: Delivering gifts of love and lasting meaning


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May 10, 2015
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Microsoft Dynamics CRM is Pandora’s “internal one-stop shop” for information about its accounts. Microsoft Dynamics CRM is integrated into both Pandora’s ERP system and its Microsoft Azure Retailer portal. Pandora’s Consumer Affairs, Customer Service, Marketing, Sales and Visual Merchandizing teams all have access to the system and they can all share information. And franchisees can access the system via the portal.