Customer Stories

Pandora Jewelry LLC

Pandora with Microsoft Dynamics: Delivering gifts of love and lasting meaning

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June 18, 2014

Microsoft Dynamics CRM is Pandora’s “internal one-stop shop” for information about its accounts. Microsoft Dynamics CRM is integrated into both Pandora’s ERP system and its Microsoft Azure Retailer portal. Pandora’s Consumer Affairs, Customer Service, Marketing, Sales and Visual Merchandizing teams all have access to the system and they can all share information. And franchisees can access the system via the portal.

Solution Overview

Product and Services

Microsoft Dynamics CRM

Industry

Retail and Consumer Goods

Organization Size

Large (1,000 - 9,999 employees)

Country

Australia

Canada

Mexico

United States