Lynk & Co brings meetings into the car with Azure Communication Services and Teams

With a mission to power transformative innovation at the apex of mobility, sustainability, and connectivity, Lynk & Co incorporates cutting-edge technology into its vehicles. The company pushes the traditional boundaries of the car industry by offering a unique mobility experience for its customers. Currently available in seven markets across Europe, Lynk & Co’s 01 electric plug-in hybrid SUV is offered through a flexible car-membership model and purchase contract. This allows its customers to buy, subscribe month to month, borrow a Lynk & Co 01 model with insurance and maintenance included, or share their car with other Lynk & Co members. Sharing is caring, and a greener way to go for Lynk & Co customers.

Lynk & Co worked with Microsoft to boost its in-car experience by developing a built-in meetings app for the infotainment system of the Lynk & Co 01 model. Built with Azure Communication Services and Microsoft Teams, the app enables users to join Teams meetings on the go, bringing a new dimension of experience to the car and adding versatility to mobility, core to the mission of Lynk & Co.

Ask and you shall receive

With the goal of creating a more connected and hassle-free mobility experience for drivers, Lynk & Co provides several entertainment-focused applications and services that personalize the in-car experience. These services are easily accessible to users through the car infotainment system. However, Lynk & Co wanted to expand on its applications and services so that customers could benefit in other ways.

Lynk & Co sought out customer feedback to gain insight into additional features and services that would be useful. Users responded with an interest in apps and services that could support hybrid work and make car time more productive. In response to this feedback, the internal development team at Lynk & Co enhanced their 01 car models with a custom in-car meetings app. Built with Azure Communication Services, the meetings app boasts seamless and superior interoperability with Microsoft Teams, extending this service for in-car usage.

An in-car meetings app adds a new dimension to the driving experience

Lynk & Co’s meetings app offers users the option to communicate with colleagues, friends, and family easily and safely from wherever they are on the road. Accessible from the 01’s touchscreen dashboard, the app enables users to extend the in-car experience beyond the personal by facilitating a smooth integration of work meetings in the car, without interruption.

An app integration cool as a breeze on a country road

The rich set of APIs and SDKs available through Azure Communication Services simplified and accelerated the prototyping and building of the in-car meetings app. In particular, the interoperability with Microsoft Teams allows Lynk & Co to connect its customers from the custom in-car meetings app with users on Teams. This shows how developers can build powerful applications, customize them as needed, and bring innovation to industry-specific scenarios.