Panhuijsen Verpakkingen supplies packaging materials and machines. This Tilburg family business has been operating for 117 years, supplying packaging materials to ensure goods get from A to B in excellent condition. But the Panhuijsen Verpakkingen team is well aware that the customer wants more than just deliveries. Their real added value lies in providing packaging advice in the broadest sense of the word. The Panhuijsen Verpakkingen motto is a play on words in the Dutch language, combining the Dutch words for inventory and advice: Panhuijsen, voorRAAD in Verpakkingen.
Introduction
Panhuijsen Verpakkingen supplies packaging materials and machines. This Tilburg family business has been operating for 117 years, supplying packaging materials to ensure goods get from A to B in excellent condition. But the Panhuijsen Verpakkingen team is well aware that the customer wants more than just deliveries. Their real added value lies in providing packaging advice in the broadest sense of the word. The Panhuijsen Verpakkingen motto is a play on words in the Dutch language, combining the Dutch words for inventory and advice: Panhuijsen, voorRAAD in Verpakkingen.
Working with Microsoft partner ABC E BUSINESS, Panhuijsen Verpakkingen made the transition from an outdated on-premise solution to cloud-based Microsoft Dynamics 365 Business Central. Working with modern tools in a cloud environment is part of the company’s vision for the future. That, combined with full integration with Office 365, will ensure Panhuijsen Verpakkingen can respond faster to customer inquiries go from quotation to order in less time.
“We don’t sell boxes, we solve packaging problems for our customers. We expect the same from our software. Thanks to Microsoft Dynamics 365 Business Central, we believe we are now Panhuijsen 2.0. We have real-time insight into stock levels, which allows us to achieve better delivery reliability while reducing working capital investment. The dashboards provide insights that we need to act quickly in this competitive market.”
Joost van Dijk, director, Panhuijsen Verpakkingen
The challenge
For many years, Panhuijsen Verpakkingen had been working with a software package that was installed on their own server. But the solution no longer met their expectations. The existing servers needed to be replaced, because they were outdated. But Panhuijsen did not want to make that investment. Microsoft Dynamics 365 Business Central is a modern, cloud-based solution that is updated with the most modern functionality on a monthly basis. Thanks in part to its seamless integration with Office 365, it enables Panhuijsen Verpakkingen to rapidly respond to customer requests, and subsequently convert those quotations into orders more quickly. Not only does this generate additional revenue, but the monthly costs of other ERP solutions with comparable functionalities are much higher.
The solution
Panhuijsen Verpakkingen is an organization that has set its sights on the future. Modern tools are an essential part of this. This is why the company, together with Microsoft partner ABC E BUSINESS, has implemented the cloud-based Microsoft Dynamics 365 Business Central solution to replace the outdated, on-premise system. As a result, monthly updates are automatic while integration with Microsoft Office 365, which Panhuijsen Verpakkingen already used, is seamless. Thanks to Microsoft Dynamics 365 Business Central the organization can retain real-time insight into stock levels to achieve better delivery reliability with less working capital investment. The dashboards provide excellent insights so they can act quickly in a competitive market. As a result, Panhuijsen Verpakkingen not only optimized their current process, but they are also looking to the future. By expanding the possibilities with apps and electronic communication with external parties, the organization is already carefully considering Panhuijsen 3.0.
The Microsoft partner
ABC E BUSINESS make the work of companies more efficient, easier, and, perhaps most important, more fun. If you have better insights into your business, you can make better decisions, generate more sales and focus on expansion. To help clients achieve that, ABC E BUSINESS employs the Microsoft Dynamics 365 Business Central platform, the premier platform for growth.
But a platform alone is not a solution. Customers can rely on ABC E BUSINESS to help them implement Business Central and, once implementation is complete, they can also count on continuous support from ABC E BUSINESS. This support not only consists of a helpdesk, but also includes unlimited classroom training and continuous improvement advice on site. ABC E BUSINESS joins their clients on their digital journey. That’s how they helped Panhuijsen Verpakkingen with the transition from an outdated, on-premise solution to the future-oriented Microsoft Dynamics 365 Business Central.
“We like working with ABC E BUSINESS. You can buy a piece of software anywhere. But ultimately, what really matters is the people who support us. Working with ABC E BUSINESS, we combine serious work with a smile. How great is that?”
Joost van Dijk, director, Panhuijsen Verpakkingen
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