The Victorian Department of Premier and Cabinet (DPC) supports the ministerial portfolios of the Premier, Deputy Premier, Treaty and First Peoples, Government Services, and Industrial Relations, as well as providing support to the Victorian Cabinet. Each year in Victoria, Australia, upward of 7,000 briefings and 15,000 correspondence matters, ranging from critical situations to new budget initiatives and changes to legislation, are created and managed across the Victorian Department of Premier and Cabinet. Through their implementation and adoption of the Automated Briefing and Correspondence (ABC) system, an Azure-hosted web application built on top of Microsoft 365, DPC has transformed what was once a time-intensive, completely paper-based briefing process into a highly scalable, digital system accessible by all members of the department through the fully integrated Microsoft Teams app.
Impact at a glance:
- Solution currently being used by 1,250 employees.1
- 7,000+ briefs successfully passed through the solution.1
- Number of steps in the briefing process cut from 51 to 5.1
- Printing costs down 96%, largely thanks to the ABC solution.1
- DPC reduced their carbon footprint.1
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